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About the book

 

What's Going On?

Communication: What Hurts & What Works

Sue-maree McEnearney

 

Welcome!

Since you've linked to this page, you would have seen, or at least heard of the book;

'What's Going On?' Communication: What Hurts & What Works.

If you don’t want to be fobbed off, taken advantage of, deceived, pushed around, forced, coerced or manipulated into doing what you don’t want to do; and you don’t want to be be doing the same to others. If you don’t want to be sucking it up, or striking out. If you’d like to be able to handle even the most difficult situations with ‘class’ and style you can be proud of (and other people will admire)...

...help is just a few clicks away!

'What's Going On?' is a practical, no-nonsense insight into how people relate to each other; what hurts, and what works. With the tools in this book you’ll be communicating with class even in the most difficult situations; quickly and easily resolving existing and potential conflict, improving the quality of your relationships, getting more of what you want with less stress - without exploiting others and without being exploited.

These are skills that make us more 'powerful' - even when other people seem to have 'the power'.

All the elements from the first part of the book - Part 1: What Hurts are freely available on this site. There's videos, cartoons, articles, blog posts... a slideshow, even a .pdf download. It's all free to anyone who’s interested. You’re welcome to send links to your friends, and groups, and embed them into your blogs and websites wherever you think they’ll be of value to you and others.

If you’d like to get the entire book: Part 1 - 'What Hurts' and Part 2 - 'What Works' it's available here as a digital book for immediate download. It's a quick easy and memorable read with 175 full-color photographs that reflect and reinforce the message . And it comes with a 'text only' version for those who prefer text only!


(All you need is a credit card, no special internet accounts required. The payment system is totally secure. Your credit card data is entered directly to the bank and no one but the bank has access to your information.)

 

More about what's in the book...

What's Going On? is for people who want to be able to handle difficult communication situations more effectively. Who care about communicating with respect for both themselves AND others equally! (ie: for people who want to be able to communicate with people who are acting like an ass - without acting like an ass!)

If you’re experiencing difficult communication situations... and you find yourself saying nothing - because you don't know what to say, or saying something - you wish you didn't... What's Going On? reveals...

  • "What Hurts" in our communications with ourselves and others

  • The "Power Plays" people use to get what they want at the expense of others

  • The "Compliance Capers" people use to give up what they want in favor of others

  • The "Escapes" people use to avoid 'what's going on'

  • Cope Strategies - how they can help you and how they can hurt you

  • The origins of communication difficulties

  • "Survival Instinct" and how it affects our communication with others

  • "Sources of Power" - how they're used to exploit others, and how we can use them to ensure we aren't exploited

  • How comparison and hierarchy affect our communications with others

  • The "Superiority Complex" in action - how it plays out in communications

  • The "Inferiority Complex" in action - and how it plays out in communications

  • The "Competition Culture" - and how it causes so many problems

  • Understanding when competition is healthy, and when it's unhealthy

  • How competition plays out in everyday communications - and the destructive effects on both the 'winners' and the 'losers'

  • How people rationalize and justify destructive behaviour

  • The 'fallout' from difficult communication situations

  • The cost of "payback"

  • How "protection" strategies intended to 'protect' us, hurt us

  • The 'Language of Competition' - what we say that creates and inflames communication difficulties - and we usually don't even realize we're doing it!

  • The 'Behaviour of Competition' - what we do that creates and inflames communication difficulties - and again, we don't even realize we're doing it!

  • "What Works" in our communications with ourselves and others

  • Cooperation as a communication Strategy

  • The Principles of Cooperation - and how they work in practice

  • The Attitudes of Cooperation - and how to use them when you're under threat

  • The Process of Cooperation - and how to put it into practice

  • The Framework for the Process of Cooperation' - 4 elements that form the framework for cooperation at it's best

  • The 'Behaviours of Cooperation' - the behaviours that create connection and understanding even in the most difficult situations

  • The 'Language of Cooperation' - the language patterns that create connection and understanding even in the most difficult situations

  • The basis of communication - Source Data

  • The top 5 Barriers to Understanding in Communication

  • The top 5 Gateways to Understanding in Communication

  • RAD strategies to Respect and Acknowledging Differences

  • Being Cooperative when others want to compete

  • Agree to Agree

  • The Choice between Competition and Cooperation

Check out the Table of Contents here 

The WGO Article directory has full excerpts from the book

I think it's unfortunate we learn the 'rules of grammar' at school, but we don't learn the 'rules of communication'. Most of us don't learn them from our parents or our teachers or anybody else for that matter - simply because most people don't know them... and therefore don’t use them!

Fortunately, we can learn them now! And use them in our communications with anyone, anytime, in any situation, in every aspect of life - for the rest of our life!

How much more confident would you feel having skills like that at your fingertips?

Using the skills in this book will absolutely reduce the stress in your life. And it’s easy. This is not rocket science. The skills are not hard. It's simply a set of tools. With the right tool for the job - the job goes smoothly! So the sooner you read this book, the sooner you’ll be making your life better. In fact, you can be reading it in less than 5 minutes!

When people are trying to fob you off, put you down, push you around, lord it over you, even threaten you... wouldn't you just LOVE to respond with cool, calm, confidence that will stop them in their tracks?! AND you'll be paving the way for future communications with them to be much more effective, and much less stress.

(All you need is a credit card, no special internet accounts required. The payment system is totally secure. Your credit card data is entered directly to the bank and no one but the bank has access to your information.)

 

How much..?

AUD$22 (AUD$20 +gst). There's a currency converter at the bottom of this page.

If you think back to times people have been mean, nasty, critical, dismissive... ignored you, taken advantage of you... and the times you felt you couldn't get through to people...

And consider how much it’s "cost" you ... in time and energy, lost opportunities, not to mention stress, heartache, health issues, jobs, friendships, and relationships... then you know a book like this is worth a fortune. Fortunately, it doesn’t cost a fortune!

The book is based on many years of research, inspired by even more years of my own stress and heartache. It isn't like the books on communication that line the shelves of bookstores. This one is definitely different.

Everything is explained in PLAIN language. It's very straightforward. It’s quick and easy to read and understand. It’s practical and logical. And it's full of pictures - 175 of them! It provides a clear understanding of the dynamics of communication, and "scripts" of exactly what to say and how to say it - even in the most difficult situations - reducing your stress, and improving the quality of your relationships - and ultimately, your life!

So it's a bargain at AUD$22. (AUD$20 +gst).

And for your peace of mind, it comes with a 100% Risk-Free Money-Back Guarantee.

Since this is the digital version of the book, it downloads to your computer in a flash. You can be reading it and integrating the skills in minutes. And, of course, there’s no shipping or postage charges.

100% RISK-FREE MONEY-BACK GUARANTEE

If for any reason you're not happy with the book - simply send me an email suemaree@suemaree.com and I'll refund the purchase price in full, immediately, no questions asked, and no returns required. Keep the book just in case you’re inspired to go back to it later. Even better, pass it onto someone else you think might like it. So... to buy the book now is completely no-risk to you.

With the tools in this book, communication situations that are difficult for most people, will be easy for you! These are universal skills that enable anyone who uses them to experience the sense of liberation and self-assurance that comes from communicating with confidence, compassion and respect for ourselves and others — or your money back!

Wishing you happiness,