Privacy Policy

I imagine your privacy is important to you, and it's important to me too. So here's a quick summary of our privacy policy, followed by more comprehensive details if you need them.

• We only ask for personal information we require to provide whatever it is you're accessing
• We'll tell you what information we have recorded about you
• If you'd like any personal information changed or deleted - ask and it will be done!

Who we are

This Web site is operated by:

Sue-maree McEnearney, and h-spot Pty Ltd

PO Box 1414, Coolangatta Q 4225, Australia

Telephone: 07 5537 7675 (Outside Australia +61 7 5536 7675)

Mobile: 0416 187 834 (Outside Australia +61 416 187 834)

Email: suemaree@suemaree.com

What we know about you

When you visit our Web site, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is:

• Your server address
• The date and time
• The pages accessed and documents downloaded
• The previous site visited
• The type of browser used.

We can only identify you personally if you give us that information voluntarily. We use a cookie to control pop-up windows, so we don't annoy you with lots of pop-up windows every time you visit the site. If you visit the site using a link from one of our affiliates, we use a cookie to keep track of your visit, so that we can correctly pay the affiliate a commission if you make a purchase.

Your e-mail address

We do not know your e-mail address unless you give it to us. We only record your e-mail address if you send us a message, either directly or by signing up to our newsletters or on-line courses. We will use it only internally within the organisation, and will not disclose it to other organisations without your permission. If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please send me an e-mail letting me know and I'll see to it.

How we use this information

We use this information to improve the content of our Web site and analyse what pages people visit, and to keep in touch with you.

Who has access to your information?

We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (e.g. sub-contractors). When we share this information with others, we require them to sign an agreement to keep this information private. We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases. Future Variations If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.

This page will always be accessible from the footer of every page so it's easy to access and review, if there is ever an issue of concern.

Corrections

Upon request, we'll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity (e-mail is too easy to forge!) If any of the information is incorrect, or you want us to remove all information about you, please contact us and we'll amend it promptly. If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number. In general, we value your privacy, and will only continue to correspond with you if either:

• You give us your e-mail address or postal address for this express purpose (for example, if you sign up to our newsletters or on-line courses, or request information about our products and services); or
• We have an existing business relationship (for example, you have brought our products or services).

In any case, if you do not wish to receive such mailings in the future, please let us know by sending an email.

More Information

There's more information about on-line privacy on the website of the Australian Privacy Commission: http://www.privacy.gov.au