Top 20 #2 Get Puzzled

If you get angry or intimidated when people are domineering, controlling, bossy or obnoxious, here's another technique that might help you out. The objective is not to inflame the situation - it's to add a little perspective to the situation. Instead of being upset or angry, imagine being puzzled, confused, or curious as to what's going on. Check out the slideshow to see how it plays out.

Top20 #2 Get Puzzled

hmmm... where can I use this?

Cool people handle ALL situations with cool, calm confidence!

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Details of the balance of the Top 20 Communication Skills will be featured in upcoming blog posts. If you need the information sooner you can get it here now.